It is Deepak out-of Bangalore . We restricted me for a long period regarding writing it mail for your requirements. However,, whenever i did not discover any impulse and you may responsibility out-of Axis Lender, I am able to no more waiting.

All this started a bit from inside the February this current year. We booked a flat in the an apartment during the Bangalore and you may is actually because of the contact out of Mr. Amit Sharma ([protected]) from Analytical Investment (getting AXIS Lender) by builder. Mr. Amit satisfied me personally and i explained him my income, costs or any other bills information, considering hence, he confirmed me personally that i have the eligibility regarding 23 lacs. Because matter was adequate for me to visit ahead, I continued with a knowing that qualification is examined. Amit explained this off his associate will come so you can grab the data files and you will cheque having operating fee for it household financing. After that, I was approached of the Mr. Murugesh ([protected]), just who emerged and compiled my records as well as the cheque of Rs. 5618 on the processing percentage. I didn’t hesitate during the giving the cheque due to the fact Mr. Amit got already affirmed me personally on my personal qualifications. Mr. Murugesh got each one of these and you can went back. The verification techniques become and that i waited for long date convinced one to everything is going on well. Contained in this a few days, We watched one my personal family savings is actually debited on cheque which i wanted to AXIS Financial having Rs. 5618. That it provided me with more depend on that things are happening well.

Easily did not have the newest qualifications, I am not saying a fool to stick to the mortgage procedure and spend my Rs

This is a shock. There is no reason said throughout the page. We titled AXIS Bank’s place of work and you may talked so you’re able to Ms. Renu ([protected], landline [protected]. She said that the page is delivered by mistake and they will always be dealing with the loan procedure. After, she titled me personally up-and to my surprise; she said that my personal eligibility isnt indeed there into loan. I became amazed. So it remark originated in AXIS Financial regardless of if Mr. Amit got already said that we got qualifications of 23 lacs, pursuing the address and other verification processes was in fact complete, after the processing commission count was extracted from my account and you may just after waiting for so long. We debated that have Renu about could then Mr. Amit share with which i met with the qualifications. 5618. She once more informed me you to she’ll run their particular director and you can return to me. She named once again a couple of days but, them to say that little might be complete and you may my personal eligibility is not indeed there and also the financing cannot be approved. I got angry and questioned their unique to go back right back my processing percentage number. She told you the insurance policy isnt indeed there to return the quantity. We understood of HDFC and you will ICICI Financial that in case they will not approve the loan, all of the documents as well as the matter was came back returning to the consumer. However, here, neither did I have back my files right until big date, neither the quantity.

When i saw nothing is producing performance, I asked Renu to provide their particular manager’s count. She gave the amount (sorry, I really don’t remember his identity) and when I named, he was driving and said that he would call me back. I waited for all weeks for their label. That okay big date, you to definitely Ms. Indu (In my opinion this was title) entitled myself and you will asserted that their unique movie director wanted to see as to why I experienced called him a few days straight back. I said their entire facts but, she heard and you can explained the exact same thing new running percentage can not be came back. Whenever i expected their unique once more, she asserted that she’ll correspond with their manager and you will name me back. That it never taken place. To follow along with up, while i named and keep in touch with their own, she told you their own manager is beyond channel and you will she cannot learn when he could be straight back. Now, once more than a week, I am still awaiting the latest manager’s telephone call.

Sir, as you select, this can be a terrible sense. I was told one to a section provides analyzed AXIS Financial as the an educated lender. I’m not sure how loans Lillian AL. At the least, I’d never ever point out that. You can view they have offered untrue information on this new eligibility, accumulated the fresh new data, taken the fresh operating payment after which reverted straight back saying that qualifications is a problem. Right up until day, they haven’t yet came back the new files or even the count. Qualifications is the the initial thing one a consumer requires care in advance of providing people handling commission. However,, AXIS Financial provides duped contained in this regard and has now made specific currency out of this. I don’t know how many somebody might have knowledgeable this with AXIS Lender. Which works out good organization in their mind. I really don’t consider he’s any organization Ethics. Just how can they give you not the case suggestions with the people to make currency?

All of a sudden, one day I experienced a letter at my home address stating one to AXIS Lender can’t supply the mortgage for me

Sir, I would personally hence ask you to excite check out this dilemma urgently that assist safeguard the customers’ rights. Your help will certainly guarantee that AXIS Bank cannot repeat such as cases down the line which have virtually any customer.